FAQ

Frequently Asked Questions

How long does shipping take?

Most orders are processed within 1-3 business days. Delivery typically takes 7-15 business days depending on your location. You'll receive a tracking number by email once your order ships.

Do you ship internationally?

Yes! We ship to most countries worldwide. International delivery times may vary. Any applicable customs duties or taxes are the responsibility of the buyer.

What is your return policy?

We want you to love your purchase. If you're not satisfied, you can return most items within 30 days of delivery. Items must be unused and in their original condition. Please contact us to initiate a return.

My item arrived damaged. What do I do?

We're so sorry to hear that! Please contact us within 7 days of receiving your order with a photo of the damaged item and we'll make it right with a replacement or full refund.

Which phone models are compatible with your cases?

Each phone case listing specifies the compatible models. Please check the product page carefully before purchasing. If you're unsure, feel free to contact us and we'll help you find the right fit.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to track your package directly on the carrier's website.